Website Strategy

What a business website should do before anyone talks about design

A business website should explain what you do, build trust, answer basic questions, and make the next step obvious.

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Website Strategy

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What a business website should do before anyone talks about design
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What a business website should do before anyone talks about design
Website DevelopmentBusiness WebsiteUX

What to take from this article

  • Start with the job of the website
  • Make the offer clear
  • Support the decision

Start with the job of the website

Before colours, animations, or layouts, define what the page must help the visitor understand. Most business websites need to explain the service, prove credibility, and make enquiry simple.

Make the offer clear

Visitors should not have to guess whether you build websites, software, dashboards, apps, or support systems. A clear headline and a short supporting paragraph usually work better than a large block of promotional copy.

Support the decision

Service pages, FAQs, selected work, process, and contact options should remove doubts. The goal is not to add more content; the goal is to make the next decision easier.

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